Grubhub, Inc. (GRUB), a prominent player in the U.S. food ordering and delivery sector, alongside Olo, Inc. (OLO), a distinguished restaurant technology provider, announced on Thursday the enhancement of their collaboration. This development will see Grubhub integrated with Olo Dispatch.
Olo Dispatch allows restaurants to outsource their delivery needs for orders placed via their websites and applications, by utilizing a network of third-party delivery service providers, now inclusive of Grubhub.
This integration is an extension of the current partnership between Grubhub and Olo, where orders placed through Grubhub are seamlessly transmitted to the restaurants' point-of-sale systems through Olo Rails.
Olo Dispatch intelligently chooses the most suitable service providers, including in-house couriers, based on factors like price, timing, availability, and several other criteria.
The Dispatch system enables brands to swiftly deploy delivery services on a national scale by integrating these services into their existing POS and kitchen production systems. This integration empowers brands to enhance customer relationships while providing a seamless, branded delivery experience directly via their channels.
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