HR Conflict Management and Emotional Intelligence 3.0 - Udemy

Currently reading:
 HR Conflict Management and Emotional Intelligence 3.0 - Udemy

manocat

Member
Amateur
LV
5
Joined
Nov 10, 2023
Threads
4,910
Likes
244
Awards
10
Credits
19,846©
Cash
0$
Image

HR Conflict Management and Emotional Intelligence 3.0​


Conflict Management, Emotional Intelligence, Human resources, HR Skills, Conflict Resolution, Conflict in the Workplace

What you will learn:​

Understand the sources and types of workplace conflicts, identifying early warning signs and their impact on individuals and organizations.
Apply a range of conflict resolution strategies, including collaborative problem-solving, mediation, and negotiation skills, to achieve mutually outcomes
Develop emotional intelligence competencies, including self-awareness, self-regulation, empathy, and social awareness, to navigate conflicts with empathy
Employ emotionally intelligent communication techniques, such as assertive communication and active listening, to de-escalate conflicts and build rapport.
Utilize advanced conflict management techniques, including cross-cultural conflict resolution and conflict coaching, to address diverse workplace challenges
Implement emotional intelligence principles in HR practices, including recruitment, training, and performance management, to foster a positive and supporting
Build strong interpersonal relationships and trust within teams by fostering a culture of respect, collaboration, and open communication.
Demonstrate proficiency in applying conflict management and emotional intelligence principles through practical exercises, case studies, & real-world scenarios


 

Create an account or login to comment

You must be a member in order to leave a comment

Create account

Create an account on our community. It's easy!

Log in

Already have an account? Log in here.

Tips
Top Bottom