Servicenow System Administrator (Csa) Total Exam Prep Course
Published 10/2024
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 4.18 GB | Duration: 7h 13m
Become CSA Certified: Learn ServiceNow Fundamentals, Build Real Applications, and Gain the Skills to Excel as a System A
What you'll learn
Gain in-depth knowledge through demos, labs, guided exercises, and practice exams that align with the ServiceNow CSA exam objectives.
Master the complete ServiceNow platform essentials, from data modeling and UI configuration to automation and workflows, for a full-service experience
Gain real-world skills by building ServiceNow applications, workflows, and catalogs, preparing you for a ServiceNow CSA role.
Develop a problem-solving mindset by tackling real-world challenges, ensuring you can adapt and apply ServiceNow skills in any professional environment.
Requirements
No experience required. This course will take you from beginner to CSA exam-ready, equipping you with the skills to become a proficient ServiceNow administrator or developer.
Description
This comprehensive ServiceNow CSA prep course is designed to take you from a complete beginner to being fully prepared for the CSA exam, while also equipping you with the essential skills needed to succeed in real-world ServiceNow environments. Whether you're new to the platform or need a refresher on key concepts, this course provides a full-service learning experience. You will gain hands-on experience by building and configuring real applications, mastering critical components such as tables, forms, workflows, UI customization, and more. We'll dive into advanced features like business rules, notifications, CMDB, and reporting, ensuring you're equipped with all the knowledge necessary to handle complex ServiceNow challenges. Not only will you be prepared for the CSA exam, but you'll also develop practical skills that you can apply directly in a professional setting. From automating workflows to building service catalog items and managing device inventories, the course covers everything a successful ServiceNow administrator or developer needs to know.No prior experience is required-this course is designed for complete beginners as well as those looking to advance their knowledge and expertise. By the end, you'll be CSA exam-ready and equipped with the tools to confidently pursue a career in ServiceNow development or administration.
Overview
Section 1: Introduction
Lecture 1 CSA Study Journey Introduction
Lecture 2 Accessing your ServiceNow Instance Demo
Section 2: Chapter 1: Foundations of the ServiceNow Experience
Lecture 3 Chapter 1 Introduction
Lecture 4 Defining ServiceNow and Common Interaces
Lecture 5 The Who of the ServiceNow Platform
Lecture 6 OPTIONAL Overview of Demo Story Using Jira
Lecture 7 User, Groups, & Roles DEMO
Lecture 8 Chapter 1 Conclusion
Section 3: Chapter 2: Exploring the ServiceNow Environment
Lecture 9 Chapter 2 Introduction
Lecture 10 Chapter 2 Introduction
Lecture 11 Exploring the ServiceNow Instance
Lecture 12 Exploring the ServiceNow Instance DEMO
Lecture 13 Creating Changes in the ServiceNow Platform
Lecture 14 Configuring An Instance DEMO
Lecture 15 Application Scope
Lecture 16 Setting The Application Scope and Update Set DEMO
Lecture 17 Chapter 2 Conclusion
Section 4: Chapter 3: Building Core Application Components
Lecture 18 Chapter 3 Introduction
Lecture 19 Exploring Table Structure and Table Configuration
Lecture 20 Interacting with Lists
Lecture 21 Filtering Lists
Lecture 22 Exploring Forms and Form Configuration
Lecture 23 MANDATORY CODE ALONG DEMO & LAB: Building a Device Management App's Table & Form
Lecture 24 Chapter 3 Conclusion
Section 5: Chapter 4: Manage Data
Lecture 25 Chapter 4 Introduction
Lecture 26 Table Types and Relationships
Lecture 27 Importing Data
Lecture 28 Access Controls and Roles : MANDATORY Roles Demo Prework for ACL's
Lecture 29 Access Controls Overview
Lecture 30 Access Controls Demo/Code-Along
Lecture 31 Exploring the Configuration Management Database
Lecture 32 Chapter 4 Conclusion
Section 6: Chapter 5: Configure Self-Service & Automation
Lecture 33 Chapter 5 Introduction
Lecture 34 Exploring Portals
Lecture 35 Knowledge Management
Lecture 36 Knowledge Management Code-Along Demo
Lecture 37 Service Catalog Overview
Lecture 38 Service Catalog Code-Along Demo : Catalog Item Creation
Lecture 39 Service Catalog Code-Along Demo: Record Producer Creation
Lecture 40 Flow Designer Automation Overview
Lecture 41 Flow Designer Code-Along Demo
Lecture 42 Chapter 5 Conclusion
Section 7: Chapter 6: Reporting Features and Additional Tools for ServiceNow Advancement
Lecture 43 Chapter 6 Introduction
Lecture 44 Introduction to Reports, Performance Analytics, and Dashboards
Lecture 45 Report and Dashboard Code-Along Demo
Lecture 46 Notifications Overview
Lecture 47 Notifications Code-Along Demo
Lecture 48 Chapter 6 Conclusion
Section 8: Chapter 7: Package Enhancements for Testing
Lecture 49 Chapter 7 Introduction
Lecture 50 Client Side Scripts Overview
Lecture 51 Client Side Scripts: UI Policies Code-Along Demo
Lecture 52 Client Side Scripts: Client Script Code-Along Demo
Lecture 53 Server Side Scripts Overview
Lecture 54 Server Side Scripts: Business Rule Code-Along Demo
Lecture 55 Scripts That Run on the Client and the Server Overview
Lecture 56 Application Scope Overview & Demo
Lecture 57 Update Set
Lecture 58 Conclusion
Section 9: Practice Exam 1
Section 10: Practice Exam 2
Section 11: Practice Exam 3
Anyone preparing to take the ServiceNow CSA exam.,Those seeking hands-on ServiceNow application development experience.,Aspiring ServiceNow administrators or developers.,Individuals interested in learning core ServiceNow fundamentals.,Those needing a refresher on essential ServiceNow concepts.
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