Published 8/2024
Created by Nicholas Gilmore
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English | Duration: 60 Lectures ( 2h 10m ) | Size: 883 MB
Understanding Email Tone and Etiquette
Develop an advanced skill in understanding the tone of an email
Learn to identify passive-aggressive behavior in emails
Learn to understand when and who to copy on an email
Learn how to politely decline an email request
Learn when to use email chains and when not to
Learn how to craft the perfect subject line
Learn how to avoid sounding overly defensive in email responses
Requirements:
Desire to improve your English
Ability to use English at a minimum of lower intermediate level
Willingness to broaden your understanding of email culture in English speaking environments
Willingness to embrace the complexities of English used in complex social environments
Description:
The nature of this course is to teach how to read the tone of a message and how to interpret between the lines like a native speaker would. WARNING: this is not a course where we only teach standard phrases but rather an advanced level course that will help you communicate more like a local, including but not limited to soften your tone when you try to reject a request, be diplomatic when it is a tricky situation and understand when people are challenging you and criticize you in a subtle way. Communication is not just to get the message across but to do so in a culturally appropriate and elegant manner. STOP using basic communication and boost your career by mastering the art of nuanced email communication just like how you do in your native language. Unlock the secrets to effective and sophisticated interactions that will set you apart in the ever more competitive professional world.Love them or hate them Emails are not going anywhereAs of 2023, it's estimated that over 300 billion emails are sent daily worldwide. (Source: Statista)In 2023, there were approximately 4.6 billion email users worldwide, a number expected to grow to over 4.9 billion by 2025. (Source: Statista)So we have to accept and embrace the technology that is here nowCommunication is Key to Success, Especially EmailEnglish is the dominant language of business communication globally, with approximately 1.75 billion people using English to communicate on a regular basis, including email. (Source: Harvard Business Review)The average office worker receives around 121 emails per day and sends about 40 business emails daily. (Source: Radicati Group)In a business context, professionals spend an average of 28% of their workweek managing email. (Source: McKinsey)With such a large amount of communication done over email it is worth spending time to master the craftThis is not Just Another Basic English CourseNot just another vocabulary and phrase training courseWe don't teach you tricks to FAKE fluencyTeach the skills necessary to decode emails like a native speakerDon't just communicate, express yourself and understand others as they intend
Who this course is for:
Intermediate to Advanced Learners of English, Those Who Want to Use English Professionally
College and University Students who are or will Shortly be Employeed Soon
Job Hunters
Working Professionals looking to Climb the Career Ladder
Professionals Working in Customer Service Sectors or Customer Facing Jobs
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