Important Announcement: Forum Downtime & Resolution
Dear Forum Members,
We sincerely apologize for the prolonged downtime experienced over the past few days. We understand how frustrating this has been for you, and we deeply regret the inconvenience caused. We want to take this opportunity to explain the situation in detail, and the extensive efforts undertaken to bring the forum back online.
What Happened?
Unfortunately, our domain and server were caught up in an unexpected issue that arose from an ongoing investigation by the Bulgarian Police involving Crax.Pro. This unforeseen event affected our infrastructure, and we were left with limited options but to suspend operations while the investigation was carried out.
The investigation required our cooperation and impacted our domain and server, leading to the downtime.
The Technical Challenges
Once the situation was under control, our technical team immediately began working on restoring the forum. This was not a simple task—it took hundreds of hours of technical work to ensure everything was fixed, secured, and stable before going live again. Here are just a few of the challenges we faced:
- Server restoration – Recovering data from backups and bringing the server back online while ensuring no data was lost.
- Security audits – Conducting extensive security audits to ensure our systems were not compromised and implementing additional measures to enhance security.
- Domain issues – Working with domain providers to resolve the issues caused by the investigation and regain control over our domain.
- Service interruptions – The technical complexity of restoring various services such as email, messaging, and forum functionalities.
Our Commitment Going Forward
We want to assure all our members that we are doing everything in our power to prevent similar incidents in the future. Here’s what we are implementing to make sure this doesn't happen again:
- Enhanced server security measures to protect against external issues and ensure our platform's stability.
- Improved communication channels so that, in case of future downtime, you will receive real-time updates.
Thank You for Your Patience!
We deeply appreciate your understanding and support during this challenging period. Your loyalty means everything to us, and we are committed to delivering a smooth, secure, and enjoyable experience moving forward.
We’re finally back online, and we couldn’t be more excited to reconnect with our incredible community!
If you have any questions or concerns, feel free to reach out to our team.
Best regards,
Crax Team
EDIT:
Craxpro.com domain is suspended. Please be advised that our official domain is now Craxpro.to / .io Alt: Crax.Cloud. FK The Authorities
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