Business Process Optimization with Lean Six Sigma
Business Process Optimization with Lean Six Sigma by MTF InstituteWhat you'll learn
- What is process. Process approach and process optimization cycle
- Process Diagnostics: process structure, customer needs, main process metrics
- Getting to know and visualizing the process
- Concept of value-added activities and waste
- Performing root cause analysis
- Lean Framework
- Six Sigma Framework
- How to understand needs of process customers and how to measure them
- How to visualize your process and measure it
- Which steps are adding value and which are waste
- Strategies for process improvement
- Launching continuous improvement
